Port Partners,

An online version of this message can be found here: New Tool – VIG Ticket Reprints

As we continue to build and improve our online portfolio of tracking and tracing tools, we are pleased to announce the following:

Effective immediately, an online “Ticket Reprint” tool for VIG is available. To reprint a ticket based on container number, you may:

• Send an email to VIGtickets@vit.org and enter the CONTAINER NUMBER in the subject field of the email
o An automated process will respond to you with a reprint of the desired ticket
o Please enter a single container number in the subject field of the email
• The VIGtickets@vit.org feature is designed exclusively for VIG transactions

Additional ticket reprint options:

All of these options require you to send an email to VIGtickets@vit.org and type one of the key words – TRANSACTION, LICENSE, CHASSIS – followed by the exact data you wish to search on.

• You can specify the TRANSACTION number by setting the subject to “TRANSACTION:nnnnnn” where nnnnnn is the TRANSACTION number
• You can specify the LICENSE PLATE number by setting the subject to “LICENSE:xxxxx” where xxxxx is the LICENSE PLATE number
• You can specify the CHASSIS number by setting the subject to “CHASSIS:XXXXnnnnnn” where XXXXnnnnnn is the CHASSIS number

For questions regarding the VIG ticket reprint feature, or other online tracking tools, please contact our Customer Service Team.

Thank you for your business.



Gregory J. Edwards
Director, Internal and Partner Communications

Virginia Port Authority
600 World Trade Center
Norfolk, VA 23510
Office: 757-683-2110
Cell: 757-617-0852

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