June 17, 2014

The Port of Virginia’s Senior Leadership Team wanted to take this moment to announce some very important and exciting news for the port. On Friday, June 20, the implementation of a new terminal operating system (TOS) at Norfolk International Terminals (NIT) will begin.

This system will provide a modern technology infrastructure that is necessary to support growth at NIT. As you know, The Port of Virginia is an expanding, deep-water container port capable of handling the biggest vessels in your fleet. Our ability to efficiently service those vessels and their accompanying cargo volumes dictates that we update our TOS now.

As volumes increase, we will need real-time visibility, among other information technology necessities, to efficiently plan and manage operations. Moreover, this technology upgrade will operate in unison with a program of long-term capital upgrades.

This decision to launch on Friday, June 20, with the Navis N4 TOS is one of our most important business decisions of the year thus far. First and foremost, we are retiring a 25-year-old legacy system that has reached the end of its usefulness and the move to N4 will provide you with some very real advantages, the most important of which will be greater efficiency in all areas of our cargo operation. Further, we will have real-time visibility across all areas of our operations; we will have greater short- and long-term planning capabilities; and we will have the ability to customize features as demand creates.

N4 also represents one part of our integrated technology solution designed to have a positive effect on productivity, safety, the environment and overall efficiency.

We have meticulously planned this event to ensure work in all areas of our operations run smoothly. The necessary manpower resources are in place they will remain there well after the launch. The resources include the port’s extensively-trained N4 team supported by a NAVIS team composed of a diverse mix of skill and expertise needed to make the experience as seamless as possible.

So what can you expect on June 20-21? Most importantly, vessels will not be worked from 7 p.m. on Friday, June 20, through 7 p.m. on Saturday, June 21.

Vessel planning/stowing will occur during the day on Saturday, June 21, to allow operations to commence at 7 p.m. It is during this 24-hour period that we will migrate data from the existing operating system to N4. It is important to understand that the implementation and migration of data will be a controlled, step-by-step process: each step will be tested and then phased in. After 7 p.m. on June 21, labor will go to work and vessels will be serviced per normal. Also on June 21, truck gates will be open from 8 a.m. until noon and rail operations will begin at 1 p.m.

Our goal is to make this transition as seamless as possible for all stakeholders in The Port of Virginia with as little impact to your business as we can manage. The process of bringing your cargo in and out of the terminal will be largely unchanged. There may be some temporary slowing of processes as personnel and the terminal users get used to the new system.

For those who have been accessing their NIT container information at vit.org, there is a new tracking portal. A series of webinars is being presented to provide stakeholders an overview and training on how to use the new tracking portal. Should you have any questions concerning the webinars, please refer to our website vit.org or www.portofvirginia.com for the complete schedule or contact us at helpdeskN4@vit.org or 757-391-6235.

We are proud of our preparation for this transition, which represents two years’ work and thousands of hours of preparation, training and planning. Overall, this is a critical investment in the future of The Port of Virginia and one that will provide long-term benefits to you, our valued stakeholder. We look forward to working with you for many years to come.

Warmest Regards,

The Senior Leadership Team
The Port of Virginia

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