To: POV Ship Lines
From: Port Operations
Date: Feb. 3, 2015
Subject: Attention Ship Line Customers: Changes to Container Tracking and Demurrage Billing Interfaces at VIG

The Port of Virginia is making changes to the container management and payment systems at Virginia International Gateway (VIG) that will impact ship line customers. The existing systems are being replaced with products from Versiant Corp: Lynx (container management) and Lynx-Billing (demurrage and exam fees).

We are currently testing both products and anticipate the transition to Lynx, for container management, on March 1, 2015. For demurrage and exam fee payments, we expect to transition to Lynx-Billing on April 1, 2015.
The new Lynx container management system will offer enhanced user functionality and more robust reporting capabilities. The Port of Virginia will phase-in the move of all ship lines to this new platform beginning this week, February 2, 2015, with a target completion for all migration by the first week in March. Ship line customers will be notified prior to the migration of their individual accounts and data. This new Lynx platform will require Internet Explorer 9, 10 or 11. It is also compatible with Google Chrome and Firefox.
In order to ensure that all ship lines are able to navigate the new container management system, the port IT team will hold at least two public WebEx sessions to help guide users through the functionality. The WebEx session dates will be announced soon. Please plan to participate.

The IT team will also provide WebEx training for the new Lynx payment system (dates to be announced).
Container tracking and demurrage systems at other Port of Virginia terminals are unchanged. This announcement applies exclusively to VIG.

Source: Virginia Port Authority

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